Department for Work and Pensions: Welsh Language

Department for Work and Pensions written question – answered am ar 17 Mai 2024.

Danfonwch hysbysiad imi am ddadleuon fel hyn

Photo of Baroness Smith of Llanfaes Baroness Smith of Llanfaes Plaid Cymru

To ask His Majesty's Government whether they have closed the Welsh language provision of the Department for Work and Pensions bereavement service; and, if so, when and why.

Photo of Viscount Younger of Leckie Viscount Younger of Leckie The Parliamentary Under-Secretary of State for Work and Pensions

The Welsh language provision of DWP’s Bereavement Service has not been closed down.

The Bereavement Service includes:

Bereavement teams within Regional Pension Centres (RPCs) provide this service. A Welsh team in Swansea Pension Centre supports the Welsh language service. This can be accessed by calling 0800 731 0453.

Those reporting a death, who have a Tell Us Once Reference Number, provided by the Registrar, can report a death on-line through the Tell Us Once service, which is also available in Welsh [Beth i'w wneud ar ôl i rywun farw: Dywedwch Wrthym Unwaith -GOV.UK (www.gov.uk)] or by calling 0800 085 7308 and selecting option 1 to speak to someone in Welsh. For those without a Tell Us Once Reference Number, the death can be reported by calling the Welsh Bereavement Service helpline on 0800 731 0453.

The Bereavement Support Payment can also be claimed online in Welsh [Taliad Cymorth Profedigaeth: Sut i wneud cais - GOV.UK (www.gov.uk)].

Information relating to Bereavement can be found on GOV.UK in both Welsh and English.

Does this answer the above question?

Yes2 people think so

No1 person thinks not

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