Treasury written question – answered am ar 9 Mai 2024.
Alyn Smith
Shadow SNP Spokesperson (Europe), Shadow SNP Spokesperson (EU Accession)
To ask the Chancellor of the Exchequer, what steps he is taking with HMRC to help ensure taxpayers receive (a) prompt and (b) accurate responses to queries.
Nigel Huddleston
The Financial Secretary to the Treasury
HMRC strives to answer all queries promptly and accurately. HMRC is also encouraging more customers to use its online services which are accessible 24/7 and regularly score satisfaction scores of over 80%.
The details requested by the Hon. Member are published monthly by HMRC at: https://www.gov.uk/government/publications/hmrc-monthly-performance-report-february-2024
Yes2 people think so
No2 people think not
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