Immigration: Databases

Home Office written question – answered am ar 8 Ebrill 2024.

Danfonwch hysbysiad imi am ddadleuon fel hyn

Photo of The Bishop of Southwark The Bishop of Southwark Bishop

To ask His Majesty's Government what progress has been made in correcting the errors in the Person Centric Data Platform and Atlas system, which have led to the merging of different immigration records.

Photo of Lord Sharpe of Epsom Lord Sharpe of Epsom The Parliamentary Under-Secretary of State for the Home Department

The Person Centric Data Platform (PCDP) holds millions of identities that have been submitted or otherwise provided in support of immigration applications to the UK over many years. The Home Office is aware of issues around ‘merged identity’ - where a single ‘identity island’ has been formed with data belonging to two or more individuals within the PCDP. This is not an issue with Atlas - which provides caseworking capabilities supporting business processing of applicants.

Through detailed analysis of PCDP data, the Home Office has identified around 46,000 records with an identity issue, of which over 13,000 have already been resolved. We have a dedicated team working to resolve the remainder as quickly, and as carefully, as possible.

The Home Office takes data security and accuracy very seriously. Substantial changes have been made to our IT systems to improve data quality, user experience, and caseworking productivity across multiple applications.

Where customers identify an issue with their data, we encourage them to contact the UK Visas and Immigration Contact Centre to enable this to be investigated and resolved.

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