Veterans: Advisory Services

Cabinet Office written question – answered am ar 27 Mawrth 2024.

Danfonwch hysbysiad imi am ddadleuon fel hyn

Photo of Steve McCabe Steve McCabe Shadow Minister (Defence)

To ask the Minister for the Cabinet Office, if he will make an assessment of the potential impact of the transition to the new Veteran’s Gateway on existing users of that service.

Photo of Johnny Mercer Johnny Mercer Minister of State (Cabinet Office) (Minister for Veterans' Affairs)

The Office for Veterans' Affairs has conducted extensive research with veterans and charities to understand the current service provided by the Veterans' Gateway. Based on the feedback received, we plan to improve information and content on GOV.UK as well as developing a new comprehensive signposting tool, ensuring veterans receive the right help as quickly as possible.

We plan to regularly assess, iterate and improve the services we provide to veterans to ensure that they meet individual needs and align with the principles in the Government Service Standard.

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