Housing Associations: Service Charges

Department for Levelling Up, Housing and Communities written question – answered am ar 26 Mawrth 2024.

Danfonwch hysbysiad imi am ddadleuon fel hyn

Photo of Catherine West Catherine West Shadow Minister (Foreign and Commonwealth Affairs)

To ask the Secretary of State for Levelling Up, Housing and Communities, if he will issue guidance to housing associations on increasing the transparency of service charge costs.

Photo of Jacob Young Jacob Young Parliamentary Under Secretary of State (Department for Levelling Up, Housing and Communities)

Registered Providers of social housing (including housing associations) are expected to set transparent and reasonable service charges. The policy statement clarifies that tenants should be supplied with clear information on how service charges are set. Where new or extended services are introduced, and an additional charge may need to be made, registered providers are expected to consult with tenants.

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