Airports: Railways

Department for Transport written question – answered am ar 6 Mawrth 2024.

Danfonwch hysbysiad imi am ddadleuon fel hyn

Photo of Viscount Waverley Viscount Waverley Crossbench

To ask His Majesty's Government what discussions they have held with railway operators to avoid disruption such as occurred on 26 February on trains to Gatwick; what discussions they have held with airlines regarding compensation for those who may miss their flights as a result of rail disruption; and what steps they will take to avoid such scenarios in future.

Photo of Lord Davies of Gower Lord Davies of Gower Parliamentary Under-Secretary (Department for Transport)

Unfortunately, Govia Thameslink Railway services were very heavily disrupted on the morning of 26 February by a number of Network Rail infrastructure incidents across the Sussex area.

Network Rail, which is the organisation responsible for rail infrastructure, continues to work closely with train operators to improve how the industry responds to unplanned disruption. The Department monitors operational performance closely and engages with the rail industry at all levels which includes regular meetings on punctuality and reliability with both Network Rail and representatives from the train operators.

Train operators do not offer compensation to passengers for missed flights and as such there have been no discussions between the Department and airlines on this matter. The Department would urge passengers to use the Delay Repay scheme for compensation on their rail journey and consider other claims using their own travel insurance.

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