Train Operating Companies: Standards

Department for Transport written question – answered am ar 21 Chwefror 2024.

Danfonwch hysbysiad imi am ddadleuon fel hyn

Photo of Louise Haigh Louise Haigh Shadow Secretary of State for Transport

To ask the Secretary of State for Transport, if he will publish the (a) operational performance benchmarks and (b) default performance levels for train operating companies on National Rail contracts.

Photo of Huw Merriman Huw Merriman Minister of State (Department for Transport)

The Department holds operators to account for their performance through the National Rail Contracts. Whilst the Department does not publish details of operational performance benchmarks, we require operators to publish performance metrics on their websites and will publish annual performance fees on gov.uk once all performance fees are finalised.

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