Department for Work and Pensions written question – answered am ar 14 Chwefror 2024.
Preet Kaur Gill
Shadow Minister (Primary Care and Public Health)
To ask the Secretary of State for Work and Pensions, what recent assessment he has made of the adequacy of availability of adjustments available to dyslexic users of job centres.
Jo Churchill
The Minister of State, Department for Work and Pensions
Our Work Coaches engage with customers to understand individual needs to ensure they receive communications in an accessible format. For customers with dyslexia, this can include communication on non-white paper, in audio or by email.
Information about our services is accessed through GOV.UK whose standards meeting the WCA 2.0 standard allowing customers using assistance software to access our pages.
Yes2 people think so
No1 person thinks not
Would you like to ask a question like this yourself? Use our Freedom of Information site.
