Jobcentres: Dyslexia

Department for Work and Pensions written question – answered am ar 14 Chwefror 2024.

Danfonwch hysbysiad imi am ddadleuon fel hyn

Photo of Preet Kaur Gill Preet Kaur Gill Shadow Minister (Primary Care and Public Health)

To ask the Secretary of State for Work and Pensions, what recent assessment he has made of the adequacy of availability of adjustments available to dyslexic users of job centres.

Photo of Jo Churchill Jo Churchill The Minister of State, Department for Work and Pensions

Our Work Coaches engage with customers to understand individual needs to ensure they receive communications in an accessible format. For customers with dyslexia, this can include communication on non-white paper, in audio or by email.

Information about our services is accessed through GOV.UK whose standards meeting the WCA 2.0 standard allowing customers using assistance software to access our pages.

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Secretary of State

Secretary of State was originally the title given to the two officials who conducted the Royal Correspondence under Elizabeth I. Now it is the title held by some of the more important Government Ministers, for example the Secretary of State for Foreign Affairs.

white paper

A document issued by the Government laying out its policy, or proposed policy, on a topic of current concern.Although a white paper may occasion consultation as to the details of new legislation, it does signify a clear intention on the part of a government to pass new law. This is a contrast with green papers, which are issued less frequently, are more open-ended and may merely propose a strategy to be implemented in the details of other legislation.

More from wikipedia here: http://en.wikipedia.org/wiki/White_paper