ScotRail Services (Cancellations)

Portfolio Question Time – in the Scottish Parliament am 2:44 pm ar 6 Mawrth 2025.

Danfonwch hysbysiad imi am ddadleuon fel hyn

Photo of Kenneth Gibson Kenneth Gibson Scottish National Party 2:44, 6 Mawrth 2025

To ask the Scottish Government how the proportion of ScotRail trains that were cancelled in 2023-24 compares with other rail operators across the United Kingdom. (S6O-04407)

Photo of Fiona Hyslop Fiona Hyslop Scottish National Party

ScotRail performs better than most operators in Great Britain. ScotRail cancellations in the previous financial year averaged at just over 2 per cent of all services. That means that there were fewer cancellations than there were immediately before public ownership and that the rate was lower than the 2023-24 GB average of 3.8 per cent.

Most recently, ScotRail cancellations were recorded to be at 1.9 per cent, whereas they are at 4.2 per cent for the GB network as a whole. That demonstrates ScotRail’s continued progress and its commitment to providing a reliable service for the people of Scotland.

ScotRail also compares favourably with other operators in Scotland. For example, for privately operated Avanti West Coast and CrossCountry, recorded cancellation rates in 2023-24 were around 7 per cent and 8 per cent respectively. For London North Eastern Railway and TransPennine Express, cancellations were recorded at 4.8 per cent in that year.

Photo of Kenneth Gibson Kenneth Gibson Scottish National Party

Figures from the Office of Rail and Road show that ScotRail has one of the lowest cancellation rates for train operators in the UK, as we have just heard, and that Network Rail was responsible for more than half of the delayed minutes on ScotRail, with 551,873 minutes being lost last year. Given that responsibility for Network Rail lies exclusively with the UK Labour Government, will Scottish ministers continue to raise with that Government the need for improvements?

Photo of Fiona Hyslop Fiona Hyslop Scottish National Party

All delays are disappointing. My officials at Transport Scotland are working closely with Network Rail to ensure that it delivers value for the £4.2 billion that the Scottish Government is providing to it between 2024 and 2029.

Responsibility for Network Rail is reserved to the UK Government—that has not stopped the Conservative MSP Douglas Lumsden asking excessive numbers of written questions about it, and I am not sure whether we will get a rebate on them—but I expect ScotRail and Network Rail to work together under the alliance agreement to deliver the best service possible for the people of Scotland. However, I know that the only way to truly ensure the best outcomes for Scotland’s railway is through the full devolution of rail to Scotland. That is why Scottish ministers continue to call for that.

Photo of Willie Rennie Willie Rennie Democratiaid Rhyddfrydol

Rail services that stop at Newburgh in Fife have been cancelled for decades. Will the cabinet secretary update the chamber on when she plans to reopen that railway station?

Photo of Fiona Hyslop Fiona Hyslop Scottish National Party

I compliment Willie Rennie’s attempt to make a question about cancellations over a period, which amount to a closure, into a pitch for a station. He raises an important point. If we look ahead at investment in rail, there are issues not only around the track and the procurement of fleet services but around availability and accessibility. In a cost benefit analysis and in the consideration of a multimodal approach and other alternatives, assessments of investment in stations such as Newburgh should be looked at in the round.

Photo of Sue Webber Sue Webber Ceidwadwyr

Last week, 70 passengers were evacuated from a ScotRail intercity train, and trains between Edinburgh and Aberdeen were suspended, after a power car caught fire near the Tay rail bridge, which caused disruption for hours. In the light of that, what actions are being undertaken to foster resilience in the ScotRail fleet, particularly at a time when key routes often rely on older trains? Will the cabinet secretary provide a timeline for when the new inter7city fleet will be procured?

Photo of Annabelle Ewing Annabelle Ewing Scottish National Party

I assume that the focus of that question is on cancellations.

Photo of Fiona Hyslop Fiona Hyslop Scottish National Party

As a result of that incident, there was clearly an impact in terms of cancellations across the network. I take the opportunity to compliment the professionalism of everybody who was involved in dealing with that incident and the safe evacuation.

Lessons have to be learned. There will be reporting on the cause of the particular fire, but I was extremely impressed by everyone who was involved in ensuring safety, and I put on record my thanks to them.

On the replacement of fleets, I will be able to update Parliament appropriately. It is important that we progress that to ensure that we have the train services that we require for the modern age.

Photo of Douglas Lumsden Douglas Lumsden Ceidwadwyr

How many ScotRail trains were axed in 2022 and 2024 when the temporary timetable was introduced? How does that figure compare with service reduction in the rest of the UK?

Photo of Fiona Hyslop Fiona Hyslop Scottish National Party

Issues around industrial action were not reserved to the Scottish situation. There were long and on-going extensive cancellations and industrial action in the rest of the UK.

As for the number of services that were cancelled, that was adjusted to by an appropriately amended timetable. The member will be aware that, when changes in timetables are planned, as was the case over the summer, those changes are not counted as cancellations, so I am quite happy to be transparent about the comparison.

The figures that I just relayed still stand. They show service performance by ScotRail that is better than in the rest of the UK.

Photo of Claire Baker Claire Baker Llafur

The cabinet secretary knows that the performance measure does not take account of short-form trains. It is in effect a cancellation for passengers if they are unable to board a train. In my region, across December and January, one train was short formed 65 per cent of the time. Why are those routes targeted for short forming, and when can we see improvements?

Photo of Fiona Hyslop Fiona Hyslop Scottish National Party

There will shortly be an important improvement in the Fife service, with two trains running an hour, which will relieve pressure on the availability of spaces in trains. That will be an improvement.

For the period that ended on Saturday 1 February, the Fife circle service was performing at 90.2 per cent. That is a stronger performance than in other parts of the network, such as Mr Gibson’s area. The short forming will also be relieved by diesel availability from other parts of the network once electrification takes place, which is more imminent in relation, for example, to the East Kilbride line.