`I think that help should be there if needs be—I think a 24 hour phone helpline should be activated where you can discuss any problems that may arise in this difficult situation. The call centre should offer help, advice and answer questions. It should be open for adoptive parents as well as adoptive children. It should be open 24 hours a day 7 days a week 365 days a year all calls should be treated confidentially'.

`Basic support for the family.'

`If they aren't getting on ok they should find out why and what they can do to help and if they need a bigger house or car and things like that.'

`A backup plan e.g. if the family don't get on we have a way to make things better, like going to the fair with other adopted children and their families.'