Oral Answers to Questions — Agriculture, Environment and Rural Affairs – in the Northern Ireland Assembly am 3:15 pm ar 19 Chwefror 2024.
I am aware of the issues and the associated media reports at the weekend. There are always issues with the roll-out of IT systems; usually, they do not go exactly as planned. However, if people have particular concerns, they should raise them with the Department pretty promptly so that we can investigate them. In the past week or two, I was briefed by officials on the roll-out of the system. I am happy to hear about any particular concerns about it, because the system is absolutely vital for our industry.
Thank you, Minister, for that response. Does the Minister agree that farming families and vets work long and late hours, have huge pressures regarding record-keeping and other requirements and that, therefore, every effort must be made as quickly as possible to resolve the issues with the new system?
I thank the Member for his question. I am conscious that our farming community is a key part of our economy and that, on a lot of occasions, people putting long hours and a lot of dedication into the family business is a generational thing. We need to find ways in the Department to support that. I am conscious of the concerns around the need to use the system and for it to be responsive. I will engage with officials about some of the concerns that have been raised recently to see whether we can find a way to ensure that we address those and are more attuned to any concerns from users. It is important that we respond to those concerns.