What I recognise is that this is very complicated. Referrals into the national referral mechanism are made by a number of public authorities, including the police, local authorities and so on, as well as non-governmental organisations. Then, one of the two competent authorities takes a look and makes an initial reasonable grounds decision, following which a potential victim is entitled to a minimum 30-day recovery period, unless there are grounds to disqualify them from that entitlement. The recovery period lasts until a conclusive grounds decision is made. These cases are very complex. In many cases, there is insufficient evidence and information in the referral form, so the competent authorities must consider all the information available to them and request it from various other authorities over which they have little or no operational control, and they do not have investigatory powers. This is extraordinarily complicated, but of course I recognise the victims’ distress.