Rail Fares - Question

Part of the debate – in the House of Lords am 2:58 pm ar 27 Tachwedd 2023.

Danfonwch hysbysiad imi am ddadleuon fel hyn

Photo of Lord Davies of Gower Lord Davies of Gower Parliamentary Under-Secretary (Department for Transport) 2:58, 27 Tachwedd 2023

My noble friend makes a very good point and, as somebody who has made several applications for refunds online, it is not the simplest of processes. Indeed, for those less acquainted with computers and software, it is even more difficult. I take his point and it is something that, again, I will take back.