Part of the debate – in the House of Lords am 6:10 pm ar 19 Medi 2023.
Of course, there will be various elements that are set out in the contract and are a commercial matter. I felt that the noble Baroness did not give quite enough credit to Avanti for the amount of improvement we have seen since the removal of rest day working with no notice back in July 2022. But let us not look at the industry performance scores; let us ask passengers. The net advocacy scores for Avanti have improved enormously, from minus 42 in January to plus 17 in April and plus 10 in August. Passengers and the Government are seeing the improvement in Avanti and that is why we awarded it this contract.