Topical Questions

Part of Transport – in the House of Commons am ar 16 Mai 2024.

Danfonwch hysbysiad imi am ddadleuon fel hyn

Photo of Grahame Morris Grahame Morris Llafur, Easington

How reliable are the key performance indicators that the train operators are quoting, which the Rail Minister mentioned earlier? The Disability News Service reports that train companies are sending unreliable statistics from freelance mystery shoppers who pretend to be disabled and give overly positive feedback about the experience of disabled passengers. Does he share my concern about that, and what can he do about it?