I can assure the hon. Gentleman that I have not lost anything at all. It is very simple. The fact is that in Parliament, we have proper debates by elected people and decisions made on matters of public importance, whatever the outcome and whatever the views expressed. They are democratically decided. The decisions put across by the BBC quite often are the result of a kind of centrist viewpoint, which I will come on to later, which is inevitably not consistent with the views of the public who pay for the benefit, if that is what it is to be called, of watching and listening to the programmes in question.

The Government review recommends that the BBC publishes more information on how it carries out its work on impartiality and how it responds to Ofcom’s challenge to improve its performance. A new complaints system has been established under the principle of “BBC First”, but the question remains whether that has worked. The number of complaints made to Ofcom about the BBC’s impartiality has increased, and the evidence is that the BBC is not meeting this challenge.

It is understood that there has been substantial disagreement between the Government and the BBC during the creation of this new complaints system, but it is still found wanting and Ofcom needs to improve its own performance. It is also understood that many former BBC employees with BBC sympathies remain in Ofcom and are involved in this process. That also represents a problem, the ultimate result of which is unsatisfactory. Clearly, the Government are not sufficiently satisfied with the BBC at the moment, or with Ofcom’s performance on this vital question. That is bad news. As the Government point out, the BBC has failed to have a sufficiently robust internal system for identifying the statistical data to determine its analysis of complaints. The Government state that the independence of complaints handling indicates that the BBC can do more to ensure that audiences feel that their complaints will be fairly considered.

A number of points need to be made. I know something of this, because the European Scrutiny Committee, which I chair, took evidence from the BBC nine years ago on the issue of bias. We criticised the BBC on the question of the European issue before the referendum took place. The distinguished Lord Wilson of Dinton made same kind of criticism of bias in his own report. All these years later, the Government remain concerned even now that the manner in which complaints are dealt with, and the data involved, continue to be profoundly unsatisfactory.