They were disgraceful comments from Avanti, but the problem goes to the contracts that the Secretary of State is signing with such failing operators. Last year, Govia Thameslink failed on every single performance measure at its stations, but rather than enforcing the standards in the contract and demanding better, he lowered them so that Govia would still potentially receive its bonus and performance fee, at a potential cost of millions to the taxpayer. Is that not the perfect symbol of the Conservatives’ broken rail network: failure rewarded, and passengers and taxpayers paying the price?