Welfare System: Impact of AI

Part of Work and Pensions – in the House of Commons am 2:34 pm ar 13 Tachwedd 2023.

Danfonwch hysbysiad imi am ddadleuon fel hyn

Photo of Mel Stride Mel Stride Chair, Treasury Committee, The Secretary of State for Work and Pensions 2:34, 13 Tachwedd 2023

Let me take the second of my hon. Friend’s points first. As I have outlined, there is always human intervention when it is appropriate. None the less, he is quite right to raise the issue of fraud and error. We have seen a reduction in the Department over the past year of some 10% across the benefit system, and much of that has been driven by machine learning and data analytics.