British Rail (Customer Service)

Part of Oral Answers to Questions — Transport – in the House of Commons am 12:00 am ar 3 Mehefin 1991.

Danfonwch hysbysiad imi am ddadleuon fel hyn

Photo of Malcolm Rifkind Malcolm Rifkind The Secretary of State for Transport 12:00, 3 Mehefin 1991

The hon. Gentleman should not assume that press speculation is necessarily valid. Clearly, the level of compensation paid would depend on the criteria for entitlement to it, which are still to be considered. France is often given as an example of a country where compensation is paid to passengers. However, if one examines that idea in detail, one finds that TGV passengers receive compensation only if the train is more than three hours late. Therefore, the sums involved tend to be rather small.